TROY–Business broadband customer satisfaction remains high even as most businesses are returning to normal in the wake of the pandemic, according to the J.D. Power 2021 U.S. Business Wireline Study. The study also reveals that, while email is the preferred communication channel, communicating by phone yields higher satisfaction. “As restrictions ease, business customers continue to
ANN ARBOR–DaySmart Software, the business management software developer, announced the acquisition of Seattle, Wash.-based Dash Platform, a developer of sports facility and recreation management software. This acquisition expands DaySmart’s reach into new industries, such as sports facilities, parks and recreation departments. Dash Platform is software-as-a-service that supports all facets of sports and recreation business operations.
ANN ARBOR - Leadership from the Industrial Hemp Association of Michigan joins MITech TV co-hosts Mike Brennan and Matt Roush explore the legal world of growing hemp, a crop that can be used to make 20,000 products and not just medicinal CBD. Hempcrete also is the topic since iHemp will be hosting a Hempcrete making
SOUTHFIELD—After taking a year off due to the pandemic, it was back to form for Lawrence Technological University at the 28th Intelligent Ground Vehicle Competition (IGVC), held Friday through Monday, June 4-7, at Oakland University in Rochester. LTU took first place in the Self-Drive Challenge, one of two competitions at the IGVC. LTU also won
ANN ARBOR—When COVID-19 forced Americans to stay home, many turned to streaming, taking solace in their ability to binge-watch entertainment of all shapes and sizes. But it was only a matter of time before fatigue set in. After a steady mark last year, customer satisfaction with video streaming tumbled 2.6% to a score of 74
TROY—The latest studies from the customer experience analytics firm J.D. Power found that a record 67% of retail bank customers in the United States used their bank’s mobile app during the past year, up seven percentage points from 2020, and a record 41% of bank customers are now classified as digital-only. According to a series
MARQUETTE—Officials at Marquette-based Able Medical Devices announced the launch of its Valkyrie Thoracic Fixation System, saying it’s the market’s first single-use radiolucent plating system designed to span the osteotomy and close the sternum after open heart surgery. The system’s unique material properties allow the implant to be contoured in-situ, which saves time and improves efficiency
YPSILANTI—Eastern Michigan University announced the receipt of a $1 million gift from automotive entrepreneur Jack Roush, EMU alumnus and chairman of the board of Roush Enterprises, and founder, CEO, and co-owner of NASCAR racing team, Roush Fenway Racing. The gift from Roush will support mathematics and automotive programs in the University’s GameAbove College of Engineering and Technology. “This
ANN ARBOR—Autonomous vehicle technology developer May Mobility Tuesday announced the appointment of Ryan Green as its first chief financial officer. Green brings over 20 years of experience leading financial functions and will focus on positioning May Mobility for growth. “With experience at the intersection of automotive, technology, and growth-stage companies, Ryan is an exceptional CFO
MILWAUKEE—The Great Rehiring is beginning in the U.S. with more than 7,300 employers reporting the most optimistic outlooks since 2000 for the three months ahead, according to the latest Employment Outlook Survey from ManpowerGroup (NYSE: MAN). Employers in all 12 industries Manpower tracks report positive outlooks, with the strongest hiring activity forecast for Leisure &
