ROYAL OAK – Think of the last business partner you selected for your company. Was it your accountant, attorney or financial advisor? Evaluating your IT consulting firm and even more specifically, your managed service provider is one of more important business decisions you’ll make. The right managed service partner helps to build reliability and performance into your company’s IT environment – and takes problems and support costs out.
In this interview, Red Level Help Desk Manager Marco D’Aristotile answers these questions:
Why do you need a Managed Services Provider?
Why 24/7 365 days a year availability?
What items on the checklist should each owner/decision-maker review to make an informed decision?
What is the value-add of an MSP?