ROYAL OAK – In February, Amazon Web Services went down for up to 12 hours leaving millions of customers using this public cloud off line. Online Tech offers its Disaster Recovery as a Service product that guarantees its customers that if an outage occurs, they will be back on line in under 10 minutes.
Nick Lumsden, Vice President of Technology and Product Strategy, said this product has been out since February 2016 and over that time Online Tech has heard repeatedly from customers how much they like the service. It’s simple to test the service, just three clicks and they can make sure everything is working fine. If customers don’t test as often as they should, a member of the support team will contact clients to request a test.
Even a couple weeks ago when the nasty wind storm hit Michigan, no Online Tech Customers went down, Lumsden said.
To learn more about DRaaS, click on https://soundcloud.com/podcastdetroit/m2techcast-episode-73-nick-cole-online-tech-inc