A Practical Approach To Increasing End-User Adoption And Utilization Of IT Changes

SOUTHFIELD – The Motor City ISSA chapter meeting May 18 features Crystal Rena Thomas and Victoria Thomas who will discuss driving change, arriving at adoption: A Practical Approach to Increasing End-User Adoption and Utilization of IT Changes.

This track focuses on the foundational components of establishing and mobilizing change management initiatives or capabilities within organizations, industries, and countries where change management is not as established or recognized.

The discussion describes a real-life implementation of an OCM Service Delivery Model supporting a digital workplace strategy. Attendees will leave the session with an understanding of how to apply the knowledge in their business setting.