Billing Practices

Michigan Attorney General Calls For Investigation Into DTE’s Electronic Billing Program

Michigan Attorney General Calls For Investigation Into DTE’s Electronic Billing Program

DETROIT - Michigan Attorney General Dana Nessel asked the Michigan Public Service Commission (MSPC) Chair to investigate DTE Energy’s eBill program. The eBill program automatically enrolls a customer in DTE’s paperless billing program without any affirmative consent by the customer. It could pose hardships to customers who are unaware and not monitoring email accounts for

By Staff Writer|2023-10-07T11:02:14-04:00October 7th, 2023|Clean Update, Featured|

Public Service Commission Fines Consumers Energy $518,800 For Violating Estimated Billing Practices

Public Service Commission Fines Consumers Energy $518,800 For Violating Estimated Billing Practices

LANSING - The Public Service Commission on Thursday assessed a fine of $518,800 on Consumers Energy Company for violating rules related to its estimated billing practices. The PSC, on January 19, opened an investigation into the utility's estimated billing practices after hearing complaints from customers for "years," it said in a statement on the matter

By Gongwer|2016-06-09T20:50:42-04:00June 9th, 2016|Clean Update, Politics|