DETROIT – As coronavirus fears hit a high point, companies have scrambled to institute new work from home policies. And those policies could become permanent in some cases, substantially altering our work- and life-style landscape in ways none of us would have predicted just a few weeks ago.

When it comes to working from home, many companies have already made firm policy decisions one way or the other (IBM, for example, is unlikely to backtrack on its famous 2017 ban). But plenty have been sitting by the edge of the pool, wanting to explore the idea but afraid to dip their toes in the water, because:

  • It’s not cheap to set up the infrastructure and training necessary for telecommuting at scale
  • It’s not easy to predict how employee productivity, expenses, morale, and retention will be impacted
  • It’s hard to give a major perk like that and then take it away later without inciting backlash.

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