Survey: PCs, Tablets, Laptops See Increases In American Customer Satisfaction
ANN ARBOR - Despite the fact that smartphones dominate computer sales, customer satisfaction with personal computers halted a three-year decline, with tablets reclaiming a slight edge over laptops. In the latest American Customer Satisfaction Index, PCs gained 1.3 percent to 78 on ACSI’s 100-point scale. Tablets improve by 4 percent to 78, while laptops rose









