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Michigan Unemployment Insurance Agency Launches Chatbot That Leverages AI To Provide Info For Michigan Workers, Employers

LANSING - Navigating unemployment insurance just got easier in Michigan. The Michigan Unemployment Insurance Agency (UIA) has launched an artificial intelligence-powered website chatbot to deliver quick and accurate responses to questions from workers and employers. UIA is the first State of Michigan agency to offer the innovative chatbot on its public website. Users also can

By |2025-08-19T16:31:11-04:00August 19th, 2025|Artificial Intelligence|
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Audit Slams Michigan Unemployment System Fraud Detection System

LANSING - The state's unemployment system, already under heavy scrutiny from a pair of lawsuits and the subject of legislation to make major changes, suffered another blow Thursday with an audit sharply critical of its much criticized automated fraud detection system. Several of those cited for fraudulently claiming unemployment benefits have said the Unemployment Insurance

By |2016-04-22T10:24:34-04:00April 22nd, 2016|Politics|
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