BIRMINGHAM - I remember the first time the executive team of one of the Big Three Anti-Virus vendors explained to me their mobile strategy. It was the new consumer gold mine they were going to tap. "There are over 100 million smart phones and some day mobile devices will outpace all other platforms!" they would
GRAND RAPIDS - Have you ever played with clay before? I am sure you have, we all have. What was it like for you? For most people, playing with clay is at first a disaster. Clay is flying all over the place, nothing is taking shape, and your patience?s are running out. Suddenly, as your
WARREN - Social learning has become the latest application of social media functionality in the business world - the Next Big Thing. What exactly is social learning, whom is it appropriate for and how does it benefit organizations? When the phrase ?social learning? gets thrown around, what people are referring to is a learning environment
WARREN - Cloud computing services offer numerous potential advantages. Customers pay for such services on a subscription or on-demand volume basis, thereby eliminating the fixed costs associated with purchasing, implementing and maintaining IT capabilities in-house. The scalability of those services offers considerable appeal, too. At the Software as a Service (SaaS) level of cloud computing,
WARREN - Today, most independent software vendors (ISVs) are pondering their plan down the future software path called Software as a Service (SaaS). Some of these ISVs have embarked on the journey of re-architecting their software for SaaS and some are testing the waters with a few customers using hardware virtualization (such as VMware) that
WARREN - As consumers continue to move both their conversations and business transactions online, companies must select the customer service and support tools appropriate for the customer experience. With so much Web-based opportunity, there is tremendous value for businesses to improve customer service and increase sales within the online environment. To enhance the online customer
WARREN - For more than a century steam has been flowing beneath the streets of Detroit ? as it has many other cities (albeit more recently) including Washington D.C., New York, Boston and others. Steam or chilled water or some other heat transfer system has been saving building owners the added expense of having their
CHICAGO - Have you ever tried to win an emotional argument with logic? If you have, I am guessing you lost that one. Trying to meet someone's need for emotional understanding with logic, or someone's need for logical understanding with emotion simply doesn't work. Depending on the situation, we humans want to hear facts when
WARREN - Hoping to get the best out of their employees, many executives and entrepreneurs are finding new ways to encourage motivation and camaraderie in the workplace, offering employees more than just a paycheck in return for their hard work. The happier the employees, the more productive they tend to be. Employees thrive in a
ISLANDIA, NY - A new study from CA Technologies has found that cloud computing is enabling a more central role for IT in shaping business strategy and driving innovation. The vast majority of survey respondents (96 percent) believe the primary role of IT has changed over the past five years, and 71 percent expect that