Customer Satisfaction With Holiday Online eTailers Down From 2006
ANN ARBOR - Ho, Ho, No. Seems that customer satisfaction with online etailers this Holiday season isn't as high as it was a year ago. But a survey by Ann Arbor's ForeSee Results also shows last year's top etail sites continue to dominate the index. Netflix (86), Amazon (82), L.L. Bean (80) and QVC (80)