EAST LANSING – On July 19, 2024, a CrowdStrike software update unleashed mayhem on computer systems at airports, banks and more from Australia to Atlanta. What happened, and what lessons can we take away?
Presidio cybersecurity expert Dan Lohrmann, former chief information officer at the state of Michigan, said bottom line, mistakes will be made, but how will you recover from them?
No doubt, CrowdStrike should have done a better job testing this update, but mistakes will be made.
Perhaps a more important question is how this scenario was not adequately understood and tested on Microsoft’s operating system.
This incident should underline the importance of not just testing but scenario planning. You can watch this video interview to learn more.
You also can read Dan’s analysis at GovTech
