ANN ARBOR - Customer satisfaction across three durable goods industries stalled in 2011, with the majority of companies staying almost exactly where they were in 2010, according to a report released Tuesday by the American Customer Satisfaction Index. The report covers customer satisfaction with personal computers, major appliances, and electronics (televisions and BD-DVD players). One
MOUNTAIN VIEW - Google had required invitations to the service since its debut as a "project" in June. But Tuesday morning, Google opened the doors of Google+ to all. Google+ has also graduated to being a "beta" product. "We're nowhere near done, but with the improvements we've made so far, we're ready to move from
LANSING - The State of Michigan Department of Technology, Management and Budget has awarded a $47 million contract to Unisys to build and maintain a new child welfare services system to serve the needs of thousands of children and social workers in Michigan. Designed to meet new state and federal data quality and information-sharing requirements,
LANSING ? The Michigan Economic Development Corporation is hosting two Community Development Workshops on September 22 and September 27 in Lansing. ?These workshops are a golden opportunity for economic developers and local officials to learn about all the tools available to facilitate strong communities,? said MEDC President and CEO Michael Finney. ?Putting Michigan?s economic and
ANN ARBOR - Information technology security company Arbor Networks plans to invest $8.7 million to upgrade its Ann Arbor-based research-and-development operation, which could result in hiring 30 people this year, according to city documents obtained by Ann Arbor.Com. It's the latest sign that the Massachusetts-based tech firm is likely to maintain its 78-person Ann Arbor
DETROIT ? By October, Quicken Loans will start moving another 2,000 employees to Detroit from the suburbs, nudging downtown closer to what Quicken founder and Chairman Dan Gilbert calls the tipping point for revitalization. Gilbert told the Detroit Free Press editorial board Monday that most of those workers will move into the Chase Tower, a
LANSING - The Detroit International Bridge Company has spent $4.7 million on its television advertisements urging residents to oppose the proposed new bridge connecting Detroit and Windsor, Ontario, according to the Michigan Campaign Finance Network. Mickey Blashfield, director of governmental relations for the Ambassador Bridge, called the figure inaccurate, but declined to say what the
LANSING - To get most state and local paved roads into good or fair condition, another $1.83 billion per year will be needed from 2012 to 2023, according to a bipartisan report from two members of the Michigan House Transportation Committee. The study was geared toward getting 95 percent of state trunkline freeways in good
GRAND RAPIDS ? aimWest's September 27 networking event will take a look at moving IT from cost centers to centers of innovation at the Western Michigan University downtown campus. Traditionally, IT has been seen as a support function in most businesses. Even today, the IT department is often supporting innovation instead of being given a
SAN FRANCSICO - An Italian researcher has uncovered at least a dozen security flaws in software used in utilities and other critical infrastructure systems, prompting security advisories from the U.S. government. Luigi Auriemma released information about the previously unknown vulnerabilities and proof of concept exploit code earlier this week on his Web site, CNET News.Com