MARQUETTE – Peninsula Fiber Network in collaboration with its core system service provider, INdigital, is excited to announce the activation of geospatial call routing for wireless 9-1-1 for all our Michigan customers. This announcement marks another significant milestone in Peninsula Fiber Network’s efforts to modernize the 9-1-1 system in Michigan.
Since 2015, PFN has been onboarding Public Safety Answering Points (PSAPs) in Michigan to a Next Generation 9-1-1 system that is standards-based, resilient, and redundant.
Next Generation, or NG9-1-1, is an IP-based environment that manages Emergency Services IP networks (ESInets), functional elements (applications), and databases, replicating traditional 9-1-1 features and functions and providing additional capabilities. NG9-1-1 is designed to provide access to emergency services from all connected communications sources and provide multimedia data capabilities for PSAPs.
Geospatial call routing is a GIS-based form of technology that is the first combination of all these NG9-1-1 elements together in a real-world solution that allows for a faster, more flexible, and better 9-1-1 system. Geospatial call routing utilizes the caller’s spatial location and the State of Michigan GIS Repository, instead of a legacy tabular database without a dispatchable location. This process will more reliably deliver the 9-1-1 call to the correct PSAP the first time, providing quicker First Responder response time and saving more lives.
Geospatial call routing is a significant step in utilizing all the NG9-1-1 tools made available to the state of Michigan’s PSAPs, citizens, and visitors. It again marks Michigan as a leader in the 9-1-1 industry, consistently remaining at the forefront of 9-1-1 technology for almost ten years. Peninsula Fiber Network and our partner, INdigital, are incredibly proud of the achievements in 9-1-1 technology in the State of Michigan.
