As businesses continue to become more reliant on technology to meet the needs of their customers and employees, the need for managed IT services has increased. Furthermore, this need is likely to continue growing in 2023 and beyond.

For instance, businesses will need access to reliable Managed Service Providers (MSPs) and Managed Security Services (MSSPs) if they want to stay ahead of the curve with the latest IT trends, from AI and robotic process automation to cloud infrastructure and applications.

Plus, recent analyses predict a growth period in IT services for this year. So, now’s the time to get familiar with the most important trends that will influence managed IT services and shape the future of businesses in the coming year.

1. Cybersecurity Will Be in the Spotlight

The upcoming year already has a few serious challenges when it comes to cybersecurity. For one, the increasing popularity of ChatGPT introduced in November 2022 has placed the AI tool under the spotlight of beginner cybercriminals who now can use it to write complex code and learn at a faster pace than before.

Another challenge is posed by the increasing number of employees who work remotely. Of course, the trend is not new, but it does highlight the need for robust cybersecurity solutions for this specific situation. Companies must be prepared to protect their critical assets, data, and networks from malicious attacks.

Without proper cybersecurity measures and protocols, companies won’t have to wonder if a data breach will occur, but when. IBM found that the average cost of a data breach in the US is around $9.44 million, so businesses must take this matter seriously. Luckily, automation and artificial intelligence can help to minimize the damage done by a data breach and reduce the time it takes to detect, respond to, and recover from an attack.

2. Building a Local Presence

As a business owner or manager, it’s difficult to hand over a big section of your company to an external entity without ever having a face-to-face meeting. This is why more Managed IT Services companies will focus on building a local presence in cities where most of their potential clients are. The Managed IT Services Cost in Dallas can vary depending on the complexity of your network and the size.

So, if a company is looking for Chicago IT services, they’ll most likely choose a business that has an established presence in the local market. It also helps to have representatives in the area so you can meet with these businesses in need of services. 

3. Increased Dependency on the Cloud

Due to cloud services, teams of IT professionals can access and manage their networks from anywhere in the world. Plus, the cloud provides a secure environment for managing data and applications.

The cloud is also an ideal solution for businesses that don’t have the time, resources, or expertise to optimize their networks. With an MSP, businesses can ensure that their networks are running smoothly and efficiently, thus improving productivity and reducing operational headaches. 

Furthermore, we can expect to see a focus on virtual networking and improved internet latency, as well as the continued migration of security tools to the cloud.

4. More Remote and Hybrid Workplaces

With hybrid work, employees can work from anywhere, whether it’s the office, home, or a remote location. This type of work arrangement provides lots of advantages for employers and employees alike, such as increased flexibility and mobility, improved productivity, and cost savings. 

However, there are also potential risks companies must be aware of. For once, companies must ensure that their remote and hybrid work systems are secure and that their teams can collaborate effectively and securely. 

Secondly, employers must enable productive collaboration and ensure employees have easy access to all the resources they need. By doing so, they can make sure that their employees are able to work securely and effectively, no matter where they are.

Key Takeaway

Managed IT Services is about to become even more in demand this year, and the focus will be on cybersecurity, building a local presence, working with reliable cloud solutions, and helping with the implementation of hybrid workplaces.

This story was published by José Luis Martín Cara