LANSING – Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with business coach and consultant Tom Borg about dealing with the mistakes you make when running a small business, developing and implementing good customer service policies, the value of proactively addressing change in your small business and how to implement a plan for self-improvement.

To learn more about these valuable tips, click on http://www.michiganbusinessnetwork.com/blog/how-to-deal-with-the-mistakes-you-make-when-running-a-small-business